FAQ & Custom Orders
Last updated: August 26, 2026
1. Rush Orders & Expedited Shipping
I need this sweater for my wedding in one week. Is it possible to request a rush order and pay for expedited shipping?
Yes, this can be arranged. Please select a shipping upgrade during checkout. Several options are available at different price points to suit your timeline. If these options are not visible, send a message immediately for further instructions on how to prioritize the order.
2. Custom Colors
Can you knit a sweater in a specific color of my choice? I could not select the desired color at checkout, even though it is mentioned in the item description.
Absolutely! A sweater can be knitted in your preferred color. To ensure everything is correct, please send a message specifying the color you would like before placing your order.
3. Sizing & Custom Fit
I am interested in this bolero but am unsure which size to choose. Can you help me?
Certainly! While each listing includes a size guide, please feel free to reach out if you have any questions. An image illustrating the required body measurements can be sent to you, ensuring your bolero is customized for a flawless fit.
4. Taxes & Customs Duties
Will I have to pay any additional taxes or customs duties if I order this sweater?
For EU Shoppers: No additional taxes or duties apply, as the sweater is manufactured within the EU and shipped directly from the production site.
For US Shoppers: The total price at checkout already covers all import tariffs. There’s no need to pay any additional fees for customs or import taxes.